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BackCSM Solutions Customer Case Studies
Solution Case Study Categories Click a link below to see examples of Case Studies for each category
Retail Case Studies
NCR and RealPartner CSM successfully installed NCR FastLane units into Society stores The Society recognized a need for a self-checkout solution to improve checkout availability, as it was facing a constant shortage of staff, which led to unmanned lanes during peak trading times. The customers have been very receptive to NCR FastLane self-checkout, which shortens the length of time they spend in checkout lines and is simple to use. Additionally, NCR FastLane has increased the Society's operational efficiency. To read more please click here
Now available on the High Street and Online. Confetti Network Limited are the UK's leading wedding and special occasions website and mail order business. Launched in February 1999, Confetti has replicated their on-line success and ventured into direct retail, opening an outlet in Tottenham Court Road, London. Confetti also made the decision to implement a new point of sale (POS) system. Confetti approached one of the leading POS suppliers, NCR, who, in turn, contacted CSM Retail Solutions, NCR's premier retail reseller in the UK. To read more please click here
Welcome to the New Ice Age. In 1970, Malcolm Walker was one of the co-founders of Iceland Foods. Having built it up since then from a £60 rented shop in Oswestry into a £5.5 billion Group with around 800 stores and several associated companies, it's obvious that he knows a thing or two about business. So when he suddenly found himself no longer in Iceland, where was he going to go? To read more please click here
A Pound of Carrots and 10 Minutes Surfing the Net Please. CSM and Channel Islands Co-operative Society (CICS) have shared a business relationship spanning five years and providing, implementing and supporting EPOS systems to each and every CICS store so far CSM, who are NCR's leading UK Retail reseller, helped to move the Co-op into the 21st Century. In a new venture for both CICS and CSM, the Coleshill-based company also supplied the Jersey Co-op with five Public Internet Access kiosks. So why did CICS decide to put e-mail, Internet access and video mail online for its customers? Business Solutions Case Studies
ACCPAC was a natural choice for the County of Essex. ACCPAC ERP and ACCPAC Insight have provided dramatic cost reductions and time saving benefits. Data from any of the county's four databases is easily accessible and can be consolidated and distributed enterprise-wide in a secure, real-time environment. Technical Case Studies
CSM specialises in the supply of ISDN-routed solutions to small businesses, but is keen to explore new market opportunities. One of its end-users, a major electrical wholesale company, needed to connect its headquarters to 15 branch sites. Working with a BT Indirect Channel partner, CSM provided a cost effective solution To read more please click here
OM Plus has an array of case studies showing its use in a variety of circumstances. To see a list of available Output Management case studies please click here Service & Support Case Studies
Ongoing support from CSM forms a solid foundation. R G Carter Thetford is a major building company in East Anglia. When Carter's decided to migrate to open systems from proprietary servers, they called in CSM to do the job. To read more please click here
Home is where the service is. Leeds-based retailer Readmans didn't take long to find a retail systems reseller that could provide the quality of service they required to support their POS systems in all their stores. |
Channel Islands Co-op
Confetti Network Limited
Cooltrader Limited
ACCPAC ERP
BT Net EquIP
Plus Technologies OM Plus
R G Carter Holdings Limited
Readmans LimitedCSMAscent Limited. Registered Office : 44b - 46a Lowtown, Pudsey, West Yorkshire, LS28 7AA
Registered in England No. 6483518, VAT Reg No. 926 7268 92